PROFESSIONAL EXPERIENCE

Designed training materials and created quick reference cards, web-based training, and project proposals for multiple projects including SOX. Applications used included Visio, Word, Acrobat, RoboHelp, Captivate, and Livelink. Repeat contracts (April 2006 – January 2007).

Jacques Whitford AXYS

Edited information requests, environmental impact reports, and resumes. Applications used included Microsoft Word 2007 (2007).

University of Calgary

Edited and produced final copy for Biomechanics of the Musculo-Skeletal System. Applications used included FrameMaker and Word (2005 – 2006).

National Energy Board

Developed online help, including context-sensitive and conditional help, for web-based applications. Created training materials. Defined and created disaster recovery procedural and process documents. Interviewed technical staff and information systems managers, and documented testing of failure scenarios. Liaised with risk assessment officer to determine risk assessment requirements. Co-chaired tabletop testing with key stakeholders.

Created security policy documentation for identifying and handling sensitive information, and information management business rules, procedures, and policy.

Applications used included Word, Visio, Paint Shop Pro, RoboHelp 4.1, and RoboHelp X5 Office Pro for .NET. Repeat contracts (February – July, 2005).

Imperial Oil Ltd.

Edited and provided quality assurance to ensure regulatory documents met strict quality assurance guidelines, under tight deadlines, for the $7 billion Mackenzie Pipeline Project (2004 – 2005).

Anduro Technologies Ltd.

Analyzed, inventoried, recommended, created, and edited dynamic web site content. Client satisfaction with product led to multiple contracts (2001 – 2003).

Alberta Department of Energy

Created internet-based training and testing materials for the Petroleum Registry of Alberta, an online database for Alberta’s upstream oil and gas industry. Successful team effort allowed innovative web-based training program to be completed on schedule and on budget. Applications used included HTML, JavaScript, Eedo ROCKET KM, Word, Adobe Acrobat, CorelDRAW, Adobe Photoshop, and SnagIt (March – October, 2002).

S. Network Resources

Edited and ensured accuracy of MSc and PhD theses, edited university application essays, and researched and edited grant and business proposals. Communicated with clients by telephone, email and fax. Consistently met aggressive deadlines. Applications used included Word, PowerPoint, Excel, Internet Explorer, and Mozilla Firefox (2001- 2008).

AMEC Earth and Environmental Ltd.

Co-supervised five word processors and six editors, delegating tasks, and ensuring that report deliverables for the Alaska Gas Producers Pipeline Group were completed on time. Met quality assurance guidelines, and edited and revised environmental impact reports for the Mackenzie Pipeline Project. Successful adherence to deadlines allowed for the continuation of multi-million dollar pipeline approval process (2001 – 2003, repeat contracts).

Enerflex Systems Ltd.

Developed and wrote user’s guides for Visual Manufacturing and AutoCAD. Applications used included Word, Lotus Notes, SnagIt, Visio, Adobe Acrobat, and PowerPoint and Excel (August – November, 2001). Met and surpassed client expectations for documenting business processes and creating training materials. Created ISO 9000-compliant engineering training manual, and developed initial project scope, created original content, interviewed subject matter experts, planned document structure, created an index, ensured the completeness and accuracy of content, and performed usability testing.

Octagon Capital Corporation

Edited and insured accuracy of financial research analysis reports (December 2000 – August 2001).

Data-Shapers Ltd.

Developed an interactive, multimedia software sales demonstration for an e-commerce software application. Developed and wrote user’s guides for e-commerce software applications. Created original content, and consistently met aggressive deadlines. Created and edited brochures, white papers, technical manuals, and organizational structure documents. Applications used included Word, RoboHelp, SnagIt, HTML, DemoShield, and FrameMaker (January – August 2001).

 

EDUCATION

SPECIAL ACCOMPLISHMENTS