Technical Writing Tools

Micki Kosman, MSc

What We Use

We use the best tool for the job. The lists below give a sample of the applications we use.

Contact us if the software you use isn’t on the list. Chances are, we’re familiar with it.

Publishing and Word Processors

  • Microsoft Word
  • Microsoft Office Suite
  • FrameMaker, structured and unstructured
  • Adobe Acrobat
  • Microsoft Visio


  • FrontPage
  • DreamWeaver
  • Captivate
  • HTML
  • CSS
  • RSS


  • RoboHelp, including context-sensitive and conditional help
  • MadCap Flare
  • Doc-To-Help


  • SnagIt
  • Paint Shop Pro
  • Adobe Photoshop
  • CorelDRAW
  • Adobe Illustrator
  • Microsoft Visio

Content Management Systems (CMS)

  • Livelink
  • Visual SourceSafe
  • SharePoint


  • WebCT (now Blackboard)
  • DemoShield
  • Captivate
  • Camtasia Studio
  • RoboDemo


Want to learn more? Take a look at my resume.